PRIVACY POLICY

Effective Date: 28/06/2025

At With Love By Neelam, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Personal Information: Your name, email address, shipping address, billing address, phone number, and payment details.
  • Order Information: Details of products you purchase, order history, and preferences.
  • Device Information: Your IP address, web browser, time zone, and cookies used to analyze browsing behavior.

2. How We Use Your Information

We use your personal data to:

  • Fulfill and manage orders, shipping, and returns
  • Communicate with you (order confirmations, updates, or customer support)
  • Send promotional emails or updates (only if you opt-in)
  • Improve our website’s performance and your shopping experience
  • Detect fraud or suspicious behavior

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with third-party service providers only to help us operate our business, such as:

  • Payment processors (e.g. Razorpay, PayPal, Shopify Payments)
  • Shipping partners
  • Marketing tools (e.g. Facebook Pixel, Google Analytics, email platforms)

These third parties are obligated to protect your data and only use it for the services we’ve agreed upon.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. These help us understand how visitors use the site and show you relevant ads or offers.

You can manage cookie preferences via your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Opt-out of marketing emails at any time by clicking “unsubscribe” in any email

6. Data Security

We implement secure procedures to protect your data against loss, misuse, or unauthorized access. All payment information is encrypted and processed securely.

7. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website, and any significant changes will be communicated to you via email or on-site notice.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, feel free to contact us at:

📧 Email: withlovebyneelam@gmail.com